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Rapid Express

Carrier Management · Enterprise

Your carriers. One workflow.

Compare rates, book by your rules, label, manifest and track with the carriers you already use, on your own accounts. Every carrier consignment sits next to your own-fleet runs on the same board, so the day is one list, not five portals.

The real thing

Today's orders board: carriers on the left, own-fleet runs below them, every consignment with its status and charge.

Orders board
Today's orders board: 28 orders split across Direct Freight, StarTrack, Phoenix, XFM and two own-fleet runs, with status per consignment.

Automation

Less typing at the freight desk.

The sales order fills the booking. Your rules pick the carrier. The presets know your cartons. The customer gets an email with the tracking link. Nobody re-keys an address.

Fulfilment from your sales ordersIllustrative
SO-10428Cin7 Core
Customer
Bayview Kitchens
Deliver to
144 Example Street, Milton QLD 4064
Contact
Reception · 0491 570 159
Items
3 cartons · 12.4 kg

Address, contact and items filled from the sales order. Nothing retyped.

Quote and bookIllustrative

3 cartons · 24 kg · Brisbane to Sydney

CheapestFastestMy rules
  • Direct FreightAuto-bookNext day · AU$28.40
  • PhoenixNext day · AU$31.90
  • StarTrackSame day · AU$44.10
  • XFM2 days · AU$61.00

Rule: book the cheapest next-day service unless the order is marked urgent.

Customer emailIllustrative
RE

Your delivery is on its way: RE0000433

Rapid Express Deliveries · today

Hi Summit Air Conditioning, your order SO-10433 is on the van and due today.

Track your delivery
  • Sent once, when the run starts
  • Tracking link inside

Fulfilment from your ERP

Type the sales order number and the customer, address, contact and items come across from Cin7. Nothing is retyped.

Quote to booking, automatically

Set the rule once. The platform quotes every connected carrier and books the one that fits: cheapest, fastest or your own preference.

Presets for speed

Your standard cartons and pallets are one tap in booking and quoting, and the order's items suggest the parcels.

Scanner-first

Scan the label and the consignment opens with its details. Scan the carton and it is on the run.

Rules and coverage

Your carriers, your contracts, your rules. Set in Settings, per branch.

Every business ships differently, and every carrier contract is its own deal. The rules engine is yours to shape: which carrier serves which area from which depot, what wins when two could, and what happens when none should. Change it when a contract changes.

  • Rules per branch and per carrier

    Each depot keeps its own rule set. A postcode range, a weight, a pallet, an urgent flag: each can decide the carrier.

  • Coverage you control

    Which carriers serve which areas, from which branch. Switch a carrier off for a region without touching anything else.

  • Your contracts, your rates

    Every carrier is connected on your own account. Rates and terms stay between you and the carrier; the platform just applies them.

  • Anything specific, built with you

    A rule that does not fit the settings screen is scoped and implemented as agreed. The engine is ours to extend.

Settings · Booking rules · Brisbane branchSimulation

Rules, in order

  1. 1If Postcodes 4000 – 4179 → Own fleet · Rapid Brisbane
  2. 2If Any pallet → XFM
  3. 3If Over 25 kg, interstate → Direct Freight
  4. 4If Marked urgent → Fastest available
  5. 5If Otherwise → Cheapest next-day

Coverage from this branch

  • Brisbane metro

    Own fleet, Direct Freight, Phoenix

  • Regional QLD

    Direct Freight, StarTrack

  • Interstate

    Direct Freight, StarTrack, XFM

Your contracts and rates stay with your carriers. The platform only applies the rules you set here, per branch, and anything more specific is built with you.

Book and manifest

Close the day per carrier, before the cut-off.

Each carrier has its own group on the orders board: what is booked, how many cartons and pallets, the weight and the charges. Closing the manifest lodges it with the carrier and that record is theirs from then on.

  • Labels in ZPL for thermal printers or PDF, per consignment or in bulk.
  • Manifests with history and PDF download.
  • Cancellations and detail updates go back to the carrier automatically.
Carrier manifest
Direct Freight group on the orders board: four booked consignments with charges, ready to close as a manifest before the carrier cut-off.
Open orders
Open orders: every consignment still in flight with age, carrier, status, promised ETA and freight cost ex and inc GST.

Track

Every consignment in flight, aged against its ETA.

Carrier statuses come back automatically. Open Orders shows what is on track, what needs watching and what is past the promised date, with the freight cost against each line.

  • Carrier exceptions and returns to sender get their own queue.
  • Dismiss an exception once it is handled offline, and it stays out of the alarm.
  • Carrier POD is pulled onto the consignment when the carrier provides it.

Analytics and finance

Know what freight costs, branch by branch, carrier by carrier.

Volume, cost per consignment, what moved between depots, and whether the carrier invoiced what it quoted. The numbers your finance team asks for, without a spreadsheet in between.

AnalyticsIllustrative

Consignments by branch · last 30 days

BNE
GC
SYD
MEL
SC
CNS

Cost per consignment

↓ trending down

Branch transfersIllustrative

Stock moved between branches · this month

  • Brisbane → Gold Coast42
  • Brisbane → Sydney27
  • Gold Coast → Sunshine Coast15
  • Sydney → Melbourne9
Freight reconciliationIllustrative

To recover

AU$18.40

Invoice INV-100284 · 4 lines

ConnoteQuotedInvoiced
DFE4155933596.7296.72
DFE69290734104.67123.07 ▲
PHX2176423098.9998.99
STE7312642074.8374.83

Three lines matched inside tolerance and were approved. One is queued for a credit claim.

  • Analytics

    Volume by branch, carrier mix, cost per consignment and delivery performance in one place.

  • Branch transfers

    What moved between your depots, how often and at what cost.

  • Freight reconciliation

    Carrier invoices matched to consignments; overcharges surfaced for a credit claim.

  • Own-fleet cost analysis

    What your runs cost against what a carrier would have charged for the same stops.

What is included

The whole freight desk, in one place.

Multi-carrier quoting

Enter the parcels once and compare live rates from your connected carriers, filtered by cheapest or fastest.

Booking rules

Your rules, per branch and per carrier: which carrier for which postcodes, weights or pallets, and what to do otherwise.

Coverage management

Decide which carriers serve which areas from each branch, and change it in Settings when a contract changes.

Presets and one-click quotes

Save your usual carton sizes and weights, and quote a repeat order in seconds.

Labels and manifests

Thermal labels in ZPL or PDF, and end-of-day manifests closed per carrier from the orders board.

Carrier tracking

Statuses come back from the carriers automatically, and every scan lands on the consignment and the tracking page.

Freight reconciliation

Import carrier invoices, match each line to its consignment and see overcharges against the quoted cost.

Carrier reporting

Cost comparison, on-time performance and a scorecard per carrier over any period.

Own fleet when it makes sense.
External carriers when they make sense.
One system either way.

A local run goes on a van. A pallet to Perth goes with a carrier. Your team makes that call per consignment, on the same screen, and the customer gets the same tracking page whichever way it travels.

Connections

Your ERP, your store, your carriers: connected by us, on your accounts.

There is no app store to browse. Tell us what you run and how you ship; the connection is scoped with you, built against the real system and tested on your account before go-live. Part of the Enterprise plan.

  • Direct Freight Express
  • Phoenix Express
  • StarTrack and Australia Post
  • XFM
  • Cin7 Core

Ready to run your fleet from one screen?

Book a demo and we will walk through your depot, your vans and your stops per day, using numbers like yours.